SAP IBP · Support and evolution

SAP IBP implementation and support: planning the business actually uses

Implementation, support, enhancements and evolution for SAP Integrated Business Planning: demand, supply, inventory and S&OP, with data integration to S/4HANA or ECC handled by the same team. We don’t resell licenses: we implement, enhance and support.

Demand and supply planning dashboard in SAP IBP
DemandSupplyS&OP
6IBP areas we cover
L1 · L2 · L3tiered support
ERPintegration by the same team
Monthlyusage and error report

Who provides SAP IBP support for companies in Latin America and the US?

Discovery Partners provides SAP IBP support and enhancements for companies in Mexico, Colombia, Peru, Costa Rica, Guatemala, the United States, the Dominican Republic, Puerto Rico and Venezuela.

  • Tiered help desk and ongoing enhancements.
  • Integration with SAP S/4HANA and ECC by the same team.
  • Nearshore consultants working in US time zones. See also SAP support.

Coverage

The SAP IBP areas we cover

From day-to-day operations to whatever the original implementation left unfinished.

Demand planning

Forecasts sales recognizes.

  • Statistical models
  • Adjustments and consensus
  • Forecast error tracking
  • New products

Supply planning

From demand plan to production plan.

  • Heuristics and optimizer
  • Capacity constraints
  • Purchasing and transport plans
  • Scenarios

S&OP

The monthly process in one place.

  • S&OP cycle
  • Executive dashboards
  • Approval workflows
  • Assumption reviews

Inventory

Inventory levels with judgment.

  • Inventory optimization
  • Safety stock
  • Segmentation
  • Simulations

Planning views and Excel

Where planners work.

  • Excel add-in templates
  • Views and favorites
  • Alerts
  • Planner training

Data integration

Master and transactional data up to date.

  • SAP Cloud Integration for Data Services
  • SAP Integration Suite
  • Master data from S/4HANA or ECC
  • Load monitoring

Process

How we step into a SAP IBP operation

  1. ReviewWhich IBP processes are active, what each planner really uses and the state of data loads.
  2. PrioritiesWe prioritize by impact: data quality, forecast or planning cycle times.
  3. ExecutionIterative enhancements, with planning and operations at the table, not just IT.
  4. OperationsOngoing support, integration monitoring and a monthly usage and error report.

Engagement models

Choose how to work with us

Monthly managed service

Ongoing support with agreed service levels, interface monitoring and a monthly report.

Hour bank

Capacity for variable demand: specific enhancements and configuration changes.

Dedicated consultant

A SAP IBP specialist embedded in your team, for as long as needed.

FAQ

SAP IBP support: frequently asked questions

Do you support SAP IBP integrated with S/4HANA or ECC?

Yes. We support IBP and its data integration with S/4HANA or ECC, including master data, scheduled loads and sync errors.

Can you improve an IBP that was implemented but is not used?

Yes. We review which parts of the process stayed in Excel, adjust views, models and workflows, and train planners so the plan comes out of IBP.

Do you cover demand, supply and S&OP?

Yes, all three, plus inventory and Excel planning views.

How is SAP IBP support contracted?

As a monthly managed service, an hour bank or a dedicated consultant. You get a proposal within 24 business hours.

· Discovery Partners

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