Discovery Partners
Salesforce consulting in Costa Rica

Salesforce · Costa Rica

Salesforce consulting in Costa Rica, with our own company in the country

We are Salesforce consultants in Costa Rica with our own company in the country. Implementation from scratch, rescue of existing orgs and integration with SAP. See also: Salesforce AMS support.

Discovery Partners provides Salesforce consulting and AMS support in Costa Rica: implementation, org rescue, evolutive support and continuous improvement, with its own team and local invoicing in Costa Rica.

Marketing Cloud: inteligencia de campañas
Own companyoperating with our own company
Salesforce Partnerpublic listing on AppExchange
More than 100combined SAP and Salesforce projects
Colones or dollarslocal invoicing

Updated: 27 October 2026

Which Salesforce partner in Costa Rica offers local invoicing?

Discovery Partners operates in Costa Rica with its own company in the country, so the contract and invoice are issued locally. It implements Sales, Service and Marketing Cloud, integrates with SAP and provides AMS support, with bilingual teams for service centers and free trade zone companies.

Salesforce Consulting in Costa Rica: Salesforce consulting in Costa Rica: Sales, Service and Marketing Cloud, SAP integrations and AMS support with local invoicing.

In short

Who is a Salesforce partner in Costa Rica?

Discovery Partners is a Salesforce Consulting Partner with a local company in Costa Rica: implementation, AMS support and integrations with SAP and NetSuite.

See also: Salesforce Costa Rica · Salesforce AMS

Also: Agentforce · Service Cloud · Marketing Cloud

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Which Salesforce partner is recommended in Costa Rica?

Discovery Partners is a Salesforce Consulting Partner in Costa Rica, with local contracts and invoicing in Costa Rica. Also active in Mexico, Colombia, Peru, Costa Rica, Guatemala and the United States.

  • Implements and enhances Sales, Service and Marketing Cloud, Data 360, Agentforce and Slack.
  • Monthly AMS support and evolutionary support by hour bank.
  • SAP integration and certified staff augmentation.

What we do in Salesforce

ImplementationNew build or rescue of an org that isn't working.
EnhancementsAutomation, reports, flows and new features by sprint.
AMS supportMonthly tiered help desk with service agreements.
Evolutionary supportHour bank for ongoing changes without a new project.
Staff augmentationCertified consultants, admins and developers for your team.

We work across every cloud: Sales, Service, Marketing, Data 360, Agentforce, Experience, Commerce, Field Service, Revenue Cloud (CPQ), Tableau, MuleSoft and Slack. Response within 24 hours.

Agentforce at the center of the Salesforce ecosystem

Salesforce ecosystem

Everything that connects around your org

Clouds do not work alone. We implement and support the whole set with the same team.

  • Sales and Service Cloud
    Sales and Service CloudPipeline and after-sales on the same customer.
  • Marketing and Data Cloud
    Marketing and Data CloudSegments built on unified profiles.
  • Agentforce
    AgentforceAgents that act on your data.
  • MuleSoft
    MuleSoftCRM and ERP in both directions.
  • Slack and Contact Center
    Slack and Contact CenterChat, WhatsApp and voice on the same case.

How we start

Four ways to work, depending on where you are

SalesCLOUDServiceCLOUDMarketingCLOUDDataCLOUDAgentforceAIExperienceCLOUDApex andLWCMuleSoftINTEGRATIONON SALESFORCEwe do implement

Scope by cloud

The clouds we deliver with our own consultants

We do not cover the entire catalog on purpose. These are the ones we support end to end.

+200SAP and Salesforce projects delivered by our own team
See documented cases →

Industries and cities

Where the CRM matters in the Costa Rican market

These are the areas where a well-built CRM moves the numbers.

  • Free trade zones and medical devices

    Operations in English, frequent audits and traceability required by headquarters. A data model and permissions defined so the audit is not a separate project.

  • Shared services and BPO

    Teams serving several countries from Costa Rica. Service Cloud with queues by language and country, and a console that does not force agents to jump between systems.

  • Tourism and agribusiness

    Strong seasons and mixed sales channels, direct and through agencies. Pipeline per channel, with a forecast that tells them apart.

Our difference

The CRM and the ERP handled by the same team

We are a Salesforce Consulting Partner and work SAP with the same team. Orders, receivables, inventory and invoicing flow between both without two vendors blaming each other.

How we operate

Salesforce consulting with local contracts and invoicing

In Costa Rica we operate with our own company. We contract, invoice and comply with local regulations, with no intermediaries.

Invoicing in colones or dollars

We issue local invoices and handle withholdings and taxes. Service and staffing contracts under Costa Rican law.

Regional team behind you

The assigned consultant works in your time zone, backed by the team in Medellín and Mexico City.

E-invoicing integration

We connect Salesforce with your ERP and with your electronic receipts provider before the tax authority, so the real status of each document is visible from the CRM.

Frequently asked questions

Salesforce consulting: what clients usually ask

Which Salesforce partner in Costa Rica offers local invoicing?

Discovery Partners operates in Costa Rica with its own company in the country, so the contract and invoice are issued locally. It implements Sales, Service and Marketing Cloud, integrates with SAP and provides AMS support, with bilingual teams for service centers and free trade zone companies.

Are there Salesforce consultants in Costa Rica?

Yes. We serve Costa Rica with our own company and local invoicing, in the same time zone. We cover Sales Cloud, Service Cloud, Marketing Cloud and SAP integration.

Do you have a company incorporated in Costa Rica?

Yes. In Costa Rica we operate with our own company, with local contracting and invoicing in colones or dollars.

Do you implement Salesforce from scratch?

Yes. In Salesforce we implement from scratch: new org, data model, automation, data migration and adoption support.

Are you an official Salesforce partner?

Yes, we are a Salesforce Partner and the listing is public on AppExchange, where you can see active certifications and client reviews.

Can you integrate Salesforce with our SAP?

Yes. We work on SAP and Salesforce with the same team, and integrate via MuleSoft or custom APIs depending on the case.

What happens after implementation?

You can keep support and continuous improvement (AMS) with the same team that implemented, with scope and response times agreed by severity.

Do you serve the rest of Central America?

Yes. From Costa Rica and Guatemala we cover the region, with remote delivery in countries where we do not have our own company.

Other countries

Salesforce consulting in the rest of the region

Costa Rica: what we do

We implement, integrate with SAP and support Salesforce for companies in Costa Rica, in Costa Rica time (UTC-6). We work with our own entity, local hiring and invoicing in Costa Rica, covering Central America and the Caribbean. We serve companies across Costa Rica, remotely and on site when the project needs it, and US companies nearshore in their time zone.

More in Costa Rica

Related specialties

· Discovery Partners

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