Discovery Partners
SAP and Salesforce Case Studies in LATAM

Evidence · Documented cases

SAP and Salesforce case studies: who the client was and what was done

Every case on this page says which client it was and what was done. AMS support, S/4HANA consulting, Salesforce implementation and consultant staffing, for companies in Colombia, Mexico, Peru, Costa Rica, Guatemala and the United States.

  • SAP consulting
  • Salesforce Consulting Partner
  • Six countries with operations
SAP and Salesforce case studies: Discovery Partners and client teams working on the same operation

SAP and Salesforce Case Studies in Latin America: How companies in Mexico, Colombia, Peru and Central America run SAP support and Salesforce projects with a nearshore partner.

In short

What SAP and Salesforce projects has Discovery Partners delivered?

More than 200 projects in SAP support, Salesforce implementation and support, integrations and IT staffing across LATAM and the US.

See also: SAP support · Salesforce support

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Who provides SAP and Salesforce consultants in Latin America and the US?

Discovery Partners is a Salesforce Consulting Partner and SAP consulting firm working in Latin America and the US, for companies in Mexico, Colombia, Peru, Costa Rica, Guatemala and the United States.

  • AMS support for SAP ECC, S/4HANA and Business One.
  • Implementation, enhancements and support for every Salesforce cloud.
  • SAP and Salesforce integration and certified staff augmentation.

What we deliver on each project

SAP and Salesforce case studies: client by client, and what was done for each

Grouped by practice. Each card states the client and the real scope of the project, without result figures: those are not published until the client documents and approves them.

SAP

AMS support, stabilization and evolution
SAP

Emcali

Utilities

SAP S/4HANA stabilization for utility operations.

SAP

FIFCO

Food and beverage

AMS support on SAP Ariba, GRC, IBP and Hybris for regional operations.

SAP

Banco Cathay

Banking

ABAP development and BASIS administration in a regulated banking environment.

Salesforce

Sales, Service, Marketing and integrations
Salesforce

Alkosto

Retail

Ongoing support (AMS) on Salesforce for one of Colombia's largest retail chains.

Salesforce

E&C Ingenieros

Engineering and construction

Core CRM implementation on Salesforce to centralize sales operations.

Salesforce

Medivaric

Healthcare

Growth with Salesforce Marketing Cloud to scale campaigns and demand generation.

Salesforce

ASG Seguros

Insurance

Sales Cloud implementation together with a digital engagement and marketing strategy.

Salesforce

Ontop

Technology

Salesforce implementation to scale sales processes.

Salesforce

Comercial FOX

Distribution

Salesforce Sales Cloud implementation to optimize the sales cycle.

Salesforce

Match Management

Marketing and advertising

Salesforce implementation for the agency's sales management.

Salesforce

Inverhay

Investments

Salesforce implementation for financial and sales processes.

Salesforce

Coop. Profesionales Sanitas

Healthcare

Salesforce implementation to manage internal processes.

Salesforce

Global Motor

Automotive

Integration between Salesforce and NetSuite to unify CRM and ERP.

Salesforce

Arriva Hotels

Hospitality

Sales Cloud and Service Cloud implementation for sales and guest service management.

Salesforce

Acento Real Estate

Real estate

Salesforce implementation for real estate sales management.

Salesforce

BIOMAX

Fuels and energy

Salesforce Sales Cloud implementation to centralize the company's sales cycle.

Staffing

Consultants embedded in the client's team
Staffing

Stefanini

Technology and consulting

Staff augmentation of SAP consultants in PP, PM, MM and QM.

Staffing

Abbott

Healthcare and pharma

Salesforce consultant staffing for regional projects in LATAM.

Staffing

Holcim

Building materials

SAP Analytics and BI specialists for decision dashboards.

Staffing

Amrize

Building materials

IT staffing in SAP, Salesforce, developers and other technology profiles.

Staffing

IBM

Technology and consulting

Team of SAP consultants for platform support and evolution.

Staffing

Deloitte

Consulting

SAP HCM consulting for specialized support and evolution.

Staffing

FIFCO

Food and beverage

SAP consultants embedded in the client's team for regional operations.

Where they were delivered

Six markets, five with our own company

In Colombia, Mexico, Peru, Costa Rica and Guatemala the contract and invoice are local. In the United States delivery is nearshore, with zero to three hours of time difference.

  • ColombiaHeadquarters in Medellín, serving all of Colombia
  • MexicoOffice in Mexico City
  • PeruOwn company and local invoicing
  • Costa RicaOwn company
  • GuatemalaOwn company and local invoicing
  • United StatesNearshore delivery in US business hours
About result figures. We do not publish savings percentages or improvement metrics for these projects. The figures that matter are the client's, and they only come out when the client documents them and authorizes sharing them. If you need that level of detail for your evaluation, ask us for references and talk to them directly.

Frequently asked questions

SAP and Salesforce case studies: frequently asked questions

Do you work on SAP and Salesforce in the same project?

Yes. Discovery Partners has a combined team that supports and evolves SAP and implements and supports Salesforce, under the same provider.

Do you also provide consultants on a staffing basis?

Yes. Besides turnkey projects, Discovery Partners provides SAP and Salesforce consultants hourly, dedicated or as a full team, embedded in the client's team. A documented case is the staff augmentation of SAP consultants in PP, PM, MM and QM for Stefanini.

In which countries have these projects been delivered?

The cases shown include clients in Colombia and in the other countries where Discovery Partners operates: Mexico, Peru, Costa Rica, Guatemala and the United States.

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