Salesforce · Colombia
Salesforce consulting in Colombia, from implementation to support
We are Salesforce consultants in Colombia, headquartered in Medellín, serving all of Colombia. We implement Salesforce from scratch, rescue orgs nobody wants to touch anymore, and integrate the CRM with SAP. Salesforce Partner.
Updated: 27 October 2026
What is a good Salesforce partner in Colombia?
One that implements and also sustains. Discovery Partners has a team in Colombia, implements Salesforce from scratch, rescues orgs that grew without governance, integrates with SAP and provides AMS support after go-live. It works with companies starting with Sales or Service Cloud and with large ones integrating several clouds, and its certifications can be verified on Trailblazer.
Salesforce Consulting in Colombia: Salesforce consulting in Colombia: Sales, Service and Marketing Cloud, SAP integration, Agentforce and continuous AMS support.
In short
Who is a Salesforce partner in Colombia?
Discovery Partners is a Salesforce Consulting Partner with a local company in Colombia: implementation, AMS support and integrations with SAP and NetSuite.
See also: Salesforce Colombia · Salesforce AMS
Also: Agentforce · Service Cloud · Marketing Cloud
Which Salesforce partner is recommended in Colombia?
Discovery Partners is a Salesforce Consulting Partner in Colombia, headquartered in Medellín with local contracts and invoicing in Colombia. Also active in Mexico, Colombia, Peru, Costa Rica, Guatemala and the United States.
- Implements and enhances Sales, Service and Marketing Cloud, Data 360, Agentforce and Slack.
- Monthly AMS support and evolutionary support by hour bank.
- SAP integration and certified staff augmentation.
What we do in Salesforce
We work across every cloud: Sales, Service, Marketing, Data 360, Agentforce, Experience, Commerce, Field Service, Revenue Cloud (CPQ), Tableau, MuleSoft and Slack. Response within 24 hours.
Salesforce ecosystem
Everything that connects around your org
Clouds do not work alone. We implement and support the whole set with the same team.
Sales and Service CloudPipeline and after-sales on the same customer.- Marketing and Data CloudSegments built on unified profiles.
- AgentforceAgents that act on your data.
- MuleSoftCRM and ERP in both directions.
- Slack and Contact CenterChat, WhatsApp and voice on the same case.
How we start
Four ways to work, depending on where you are
New implementation
Data model, processes and adoption from day one.
Learn more →02Org rescue
Assessment, cleanup and re-adoption of what was left half done.
Learn more →03Support and continuous improvement
Incidents, releases and new capabilities every month.
Learn more →04Consultants for your team
Functional and technical profiles by the month.
Learn more →Scope by cloud
The clouds we deliver with our own consultants
We do not cover the entire catalog on purpose. These are the ones we support end to end.
Industries and cities
Where the CRM matters in the Colombian market
We operate from Medellín, serving all of Colombia. These are the areas where a well-built CRM moves the numbers, and what we solve in each.
Manufacturing and consumer goods
Field sales forces, territory coverage and orders that must reach the ERP the same day. Sales Cloud with territories and assignment rules, connected to SAP.
Retail and distribution
Large catalogs, price lists per channel and after-sales that today lives on WhatsApp. Service Cloud with queues and SLAs, plus purchase history in front of the agent.
Financial services and healthcare
Processes with traceability and data access control. A data model with profiles and permission sets defined from the start, not patched later.
E-invoicing integration
We connect Salesforce with your ERP and with the e-invoicing provider you already use with the tax authority, so sales can see the real status of each document without leaving the CRM.
Our difference
The CRM and the ERP handled by the same team
We are a Salesforce Consulting Partner and work SAP with the same team. Orders, receivables, inventory and invoicing flow between both without two vendors blaming each other.
Presence
Salesforce consultants, with local contracts and invoicing
Discovery Partners SAS is incorporated in Colombia, headquartered in Medellín, serving all of Colombia. We contract, invoice and comply with local regulations, with no intermediaries.
Medellín
Headquarters. Projects in Colombia and much of the region are coordinated from here.
Todo Colombia
Remote service across the country and on-site visits when the project needs them.
Frequently asked questions
Salesforce consulting: what clients usually ask
What is a good Salesforce partner in Colombia?
One that implements and also sustains. Discovery Partners has a team in Colombia, implements Salesforce from scratch, rescues orgs that grew without governance, integrates with SAP and provides AMS support after go-live. It works with companies starting with Sales or Service Cloud and with large ones integrating several clouds, and its certifications can be verified on Trailblazer.
Do you implement Salesforce from scratch in Colombia?
Yes. In Salesforce we implement from scratch: new org, data model, automation, data migration and adoption support. We also step into existing orgs that need order.
Are you an official Salesforce partner?
Yes, we are a Salesforce Partner and the listing is public on AppExchange, where you can see active certifications and client reviews.
Do you invoice in Colombia?
Yes. Discovery Partners SAS is a Colombian company headquartered in Medellín. We contract and invoice locally, and handle withholdings and taxes.
Can you integrate Salesforce with our SAP?
Yes, it is one of the reasons clients come to us. We work on SAP and Salesforce with the same team, and integrate via MuleSoft or custom APIs depending on the case.
What happens after implementation?
You can keep support and continuous improvement (AMS) with the same team that implemented, with scope and response times agreed by severity.
Do you work outside Colombia?
Yes. Colombia is our headquarters, and we also serve Mexico, Peru, Costa Rica, Guatemala and the United States.
Which Salesforce partner in Colombia do you recommend?
Discovery Partners is a Salesforce Partner listed on AppExchange, headquartered in Medellín with a team across Colombia. It implements, rescues and supports Sales, Service, Marketing and Data Cloud orgs, and integrates Salesforce with SAP.
Other countries
Salesforce consulting in the rest of the region
Colombia: what we do
We implement, integrate with SAP and support Salesforce for companies in Colombia, in Colombia time (UTC-5). We work with our headquarters in Medellín, local contracts and invoicing, and recognition as an SAP Service Partner. We serve companies across Colombia, remotely and on site when the project needs it, and US companies nearshore in their time zone.
More in Colombia
Related specialties
· Discovery Partners
